Privacy Policy

By using the website at www.arienti.com, the social media sites associated with our company (the “Website”) and the service that enables you to make purchase of our products online (the “Service”) and thereby providing personal information, you consent to us (Arienti Pvt Ltd (PV 91847) ) collecting, using, storing and disclosing your personal information in accordance with this Privacy Policy. The Privacy Policy relates to the collection and use of personal information you may supply to us through your use of the Website and Service. We reserve the right, in our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the Website and the Service. We do not make any representations about third party websites and applications that may be linked to the Website and the Service. We recognise the importance of protecting the privacy of information collected about users of the Website and the Service, in particular information that is capable of identifying an individual ("personal information"). This Privacy Policy governs the manner in which your personal information, obtained through the Website and the Service, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes.

Personal information received will be used to fulfill your order and may be used for internal analytical purposes. We will not sell or redistribute your information to external parties. By visiting our Site, you accept the practices described in this Policy, as amended from time to time.

Personal Information

Personal information is information or an opinion about you or from which you can be reasonably identified. Personal information about users of the Website and Service is collected from information that you provide us directly or indirectly through your use of the Website or Service.

Information that may be subject to collection in the course of your use of the Website and Service includes but is not limited to:

(a) Your name,

(b) Your gender,

(c) Your contact details,

(d) Your age or date of birth;

(e) Your credit card details;

(f) Your device ID, device type, Internet Protocol (IP) address and standard web log information.

We may also collect details of your visits to our website, including, but not limited to, traffic data, location data, logs and other communication data, whether this is required for our own purposes or otherwise.

INFORMATION USE

Personal information that visitors submit to the Website and Service is used primarily in connection with the provision and promotion of the Website and Service and to improve on and enhance the range of those services and offerings.

The following are the reasons we collect and use your personal information:

  • so we can make this Website easier for you to use by not having to enter information more than once.
  • so you can quickly find information, products, and services.
  • so we can create content on this Site that is most relevant to you.
  • so we can alert you to new information, products, and services that we offer.
  • so we can interact with you;
  • so we can develop consumer insights to better understand your preferences and interests, personalise your experience and enhance the products and services you receive;
  • for research and development or to improve goods and services;
  • so we can perform administrative and operational functions;
  • to assist in dispute resolution, investigating complaints and inquiries and support;
  • so we can comply with any legal requirements;
  • for any related purpose for which we are entitled to use your personal information or for which you have given your consent; and
  • for other purposes which are within reasonable expectations (these may relate, for example to acting on your requests) or legal reasons (for example where permitted by law).

INFORMATION COLLECTION

In general, when we collect personal information about you, we do so by making a record of it. We do this when you:

(a)  register and create an account with us and use and interact with the Website and Service;

(b)  have allowed us to use cookies to store information from your browser and/or device.

(c)   communicate with us online, over email, online chat systems, the phone or in person;

(d)  deal with us in other ways involving a need for personal information to be provided such as when you fill in a form or make a complaint. We may record all calls and so collect any personal information provided during such calls.

We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you, in order to learn more about your likely preferences and interests.

Like many sites, this Website employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Website, recognize you and your access privileges, and track your Site usage.

A cookie is a small file stored on the hard drive of your computer. Use of cookies helps us to improve our Website and to deliver a better and more personalized service. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you direct your browser to our Website.

Web beacons assist in delivering cookies and help us determine whether a web page on this Website has been viewed and, if so, how many times. For example, any electronic image on this Website, such as an ad banner, can function as a web beacon.

In addition to using cookies and web beacons, as described above, we also permit third party vendors, such as Google and Facebook, to help tailor advertising that may be of interest to users, to collect and use other data about user activities on this website (e.g., to allow them to tailor ads on third party services) and to generate statistical and other information on the performance of this website and advertising undertaken in relation to this website. These vendors may deliver ads that might also place cookies, web beacons, tracking pixels and otherwise track user behavior through various means as a result of our use of services such as Google Analytics, Google Adwords and Facebook Pixel.

More information about how Google and Facebook use your data can be found at:

https://www.google.com/privacypolicy.html; and

https://www.facebook.com/about/privacy

You can set preferences for how Google advertises to you using the Google Ad Preferences page and if you want to you can opt out of interest-based advertising entirely by cookie settings (see https://adssettings.google.com).

Information on how to opt out of remarketing pixels and technologies can be found at https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.

You are advised to read this information in order to understand how your data is being used for analytics purposes.

Most of the personal information we collect and hold about you is from your direct dealings with us, for example information you tell us or information we learn directly from your dealing with us, e.g. through “cookies”.

We may sometimes collect your personal information other than from you directly. For example, from other parties who, in common with us, have a relationship with you or have information about you; from those to whom we have given access to our online sites (such as through application programming interfaces); and from publicly available information. Our contractors and service providers who perform services for us, such as payment processing, marketing and data analytics may also provide us information about you.

Personal information we hold is generally stored in servers and other computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at minimising risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information.

We do not knowingly or intentionally collect personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Disclosure

It is not practicable to outline the details of all third parties to whom your personal information is disclosed however, we may disclose your personal information in any of the ways detailed in this section.  

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.

We rely on some third party service providers to assist us in operating the Service. For instance, in order to deliver products to you, we must share some information (such as your name, shipping address, email, and phone number) with the respective courier partner, to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. Similarly, in order to allow you to buy products information related to financial transactions you undertake with us may be provided to our Payment Gateway Provider.

SECURITY

The security of your personal information is important to us. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.  We take reasonable steps to prevent the personal information we hold about you from misuse, interference or loss, and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, to the maximum extent permitted by law, we will not be held responsible for events arising from unauthorised access to your personal information.