DELIVERY LOCATIONS

We currently ship to the following countries:

  • • Australia
  • • Canada
  • • France
  • • Germany
  • • Hong Kong
  • • Italy
  • • Japan
  • • Kuwait
  • • Malaysia
  • • Maldives
  • • The Netherlands
  • • New Zealand
  • • Oman
  • • Qatar
  • • Rep. of Ireland
  • • Saudi Arabia
  • • Singapore
  • • Switzerland
  • • United Arab Emirates
  • • United Kingdom
  • • United States of America

DELIVERY TIME

Due to the current pandemic delivery could take upto 2-3 weeks to arrive.

You will receive a tracking number via email to track the progress of your package.

In the event you do not receive a tracking number please email our customer service team at [email protected]

DELIVERY FEES & TAXES

Delivery Fees will be displayed at checkout and will vary depending on the shipping location and are subject to change at any point.

Custom Tariffs/Duties of the relevant country are payable to the courier upon delivery of the package. Failure or refusal to accept the goods will result in the goods being destroyed and purchases are strictly non-refundable.

EXCHANGES

We have a one-time exchange policy whereby goods are exchangeable within 14 days of receiving the package. Items have to be in original condition, with the tags on. Clearance items and loungewear are non – exchangeable.

Return items have to be couriered to 546, Galle Road, Colombo 03, Sri Lanka. The total cost of returning an item has to be borne by the customer. 

Please inform customer service prior to couriering the item/s and note that Arienti will not be responsible for liaising with the return courier, customs department etc. 

Once the goods are received, inspected and approved for exchange you will be provided with store credit of the purchase value to redeem against your next purchase.

Purchases and shipping charges are non – refundable.